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  It has been over 5 weeks since my submission and I still have not received the reimbursement due for a plan that has been in place since the 70's and long been paid for. And after a follow up phone call today, I was asked to resubmit because they cannot find the originally mailed to and signed by them. And finally, I was told the only person able to issue the check due, is out of the office for 10 days and no one else has the ability to handle this? Really? I would strongly consider other options and can only hope that someone else's experience would be much better than mine has.

  Added March 04, 2017 by Karen wacker